By purchasing our items, you agree to the following;
Delivery is a flat rate charge of £3.95 - all orders are sent via Royal Mail signed for.
Delivery is currently only available to the U.K.
All payments are to be made via PayPal, which is 100% secure.
Please check our homepage and social media platforms for the most current turnaround time. Unfortunately, we cannot be held responsible for any delays from Royal Mail, you will be provided a tracking number once your order has been sent to find out where it is.
If you require your order urgently please email me and I will do my best to accommodate.
RETURNS & REFUNDS
If there is a problem with your order please contact us immediately on email@example.com.
We are only human, and if we have made a mistake, we will prioritise your order and re-send it. If however, the error was your own, for example a spelling mistake you will need to purchase your product again.
Personalised and/or Custom items are non-refundable.
We can only accept cancellations or amendments within 24 hours of purchasing.
PERSONALISED / CUSTOM REQUESTS
Please fill out the relevant details whilst making your purchase, if there are any further details we require, we will email you.
All our products come with care instructions, but if you misplace them please follow these guidelines:
- Wash all items inside out on a cool wash
- Please only hang dry clothing - they aren't suitable for tumble drying
- Iron inside out on a cool heat.
We cannot be held responsible for any problems that occur once the item has been worn and/or washed. If you do have any problems i.e. vinyl lifting, please contact us within 48 hours and we will endeavour to get this rectified for you.
All our products are made with love and we hope you love them too!